How can we help?

Write to us any time. A real person reads every message, usually within two working days.

In a medical emergency, call your local emergency number (for example 112 in Europe or 911 in the US). We can't give medical advice by email.

I forgot my password

On the sign-in screen, tap Forgot password. We'll email you a link that works for 2 hours.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments and subscriptions. Deleting the app does not cancel a subscription.

How do I get a copy of my data?

In the app, go to More, then Settings, then Export data. We'll email you a secure download link that works for 24 hours.

How do I delete my account?

In the app, go to More, then Settings, then Delete account. Your health data and files are deleted straight away, and your account is fully removed after 7 days.

My Apple Health or Health Connect data isn't showing

Check that Centenarians has permission to read each type of data: on iPhone in the Health app under Sharing, on Android in Health Connect under App permissions. Then open Settings in Centenarians and tap Re-import.

Privacy questions

For privacy and data protection requests, write to legal@worldcorp.co. Read our privacy policy